Terms of Service
Last updated: June 30, 2026
These Terms of Service form a binding agreement between you and Rajeev Manoharan, trading as Phoenix RN Nursing Coaching Center, based in Manama, Bahrain ("Phoenix RN", "we", "us"). By using our website phoenix-rn.com or purchasing any of our products or services, you agree to these terms.
1. Acceptance of Terms
By accessing and using the Phoenix RN Nursing Coaching Center website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Phoenix RN Nursing Coaching Center provides nursing exam preparation coaching services for:
- NHRA Bahrain Nursing Exam
- DHA Dubai Healthcare Authority Exam
- DOH/HAAD Abu Dhabi Health Authority Exam
- MOH UAE Ministry of Health Exam
- SNLE Saudi Nursing Licensure Exam
- Qatar, Oman, and Kuwait Prometric Exams
- NCLEX-RN and OET Preparation
3. Enrollment & Payment
Payments on phoenix-rn.com are processed securely by PayPal. By placing an order you also agree to PayPal's User Agreement which governs payment, billing and buyer protection.
- Digital products (Study Materials, Guided Self-Study Programme, 10-Day Crash Course, NCLEX-RN Bundle) are sold at the prices listed on our pricing page in USD
- Access is granted to your account shortly after successful payment
- Refunds are governed by our Refund Policy (30-day money-back guarantee)
- Live 1-on-1 / batch coaching arranged over WhatsApp is billed separately at the price agreed at enrollment
3a. Acceptable Use
You agree not to misuse the service. In particular, you must not:
- Use the service for any unlawful purpose, fraud, or spam
- Infringe the intellectual property of Phoenix RN or any third party
- Probe, scan, scrape, reverse engineer, or otherwise interfere with the security or integrity of the service
- Share your account credentials, or resell, redistribute or sublicense the materials
4. Student Responsibilities
As a student, you agree to:
- Attend classes regularly and participate actively
- Complete assigned practice tests and homework
- Respect instructors and fellow students
- Not share or distribute study materials without permission
- Provide accurate personal and contact information
5. Intellectual Property
All study materials, practice questions, and content provided by Phoenix RN Nursing Coaching Center are proprietary and protected by intellectual property laws. You may not reproduce, distribute, or share these materials without written permission.
6. Disclaimer
While we strive to provide the best coaching and preparation, Phoenix RN Nursing Coaching Center does not guarantee exam success. Results depend on individual effort, dedication, and various other factors. Our coaching is designed to maximize your chances of success, but ultimate responsibility lies with the student.
7. Service Level, Warranties & Limitation of Liability
We provide the service on an "as is" and "as available" basis and do not guarantee that it will be uninterrupted, error-free, or that any specific exam result will be achieved. To the fullest extent permitted by law we disclaim all implied warranties including merchantability and fitness for a particular purpose.
Phoenix RN shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our services. Our aggregate liability for any claim is limited to the fees you paid to us in the 12 months preceding the claim. Nothing in these terms excludes liability for fraud, death or personal injury where such exclusion is prohibited by law.
7a. Suspension and Termination
We may suspend or terminate your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. Upon a refund being issued via PayPal, access to the corresponding product will be revoked.
8. Communication
By enrolling in our services, you consent to receive communications via WhatsApp, phone calls, and email regarding course schedules, updates, and promotional information.
9. Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.
10. Contact Information
For questions about these Terms of Service, contact us:
- WhatsApp: +973 3597 3706
- Email: phoenixnursingacademy@gmail.com
- Location: Manama, Bahrain
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain.
